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  A CRM RFP guide and template for creating the perfect proposal

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  The CRM implementation process: a six step plan for success

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  How to carry out a CRM cost benefit analysis in three steps

  All the info you need to conduct a successful CRM cost benefit analysis

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Base and Zendesk announce strategic partnership
Details of the partnership, which was announced at Base's annual conference.
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Why we've gone open source: an interview with Really Simple Systems’ CEO John Paterson
CEO John Paterson talks about Really Simple Systems' decision to move away from Microsoft
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Five tips to make researching new CRM software easier
What to bear in mind whilst at the research stage of selecting a new CRM
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