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  A CRM RFP guide and template for creating the perfect proposal

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  The CRM implementation process: a six step plan for success

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Training your CRM users: a comprehensive guide
Who needs CRM training, how you should supply it and how to follow up on it
• Implementation

An introduction to CRM demos
What a CRM demo is, and how to ensure you get the most out of them
• Selection

Four things to bear in mind when replacing your CRM tool
CRM replacement can be a stressful process. Make the switch as seamlessly as possible using these...
• Strategy