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  A CRM RFP guide and template for creating the perfect proposal

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  The CRM implementation process: a six step plan for success

  All the information you need to roll out your new CRM successfully

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  How to carry out a CRM cost benefit analysis in three steps

  All the info you need to conduct a successful CRM cost benefit analysis

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What software should your CRM integrate with and why?
What your CRM should be able to integrate with, and how this will make your sales reps' lives easier
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How social is your CRM?
How CRM can enhance social media marketing and alert you to new engagement opportunities
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What to consider when creating your CRM ROI forecast
All you need to know to start forecasting your CRM ROI and laying out a basic budget
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