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  A CRM RFP guide and template for creating the perfect proposal

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  The CRM implementation process: a six step plan for success

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  How to carry out a CRM cost benefit analysis in three steps

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Nine CRM statistics you should know before implementation
Useful data to help your CRM project go as smoothly as possible - from start to finish
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Three CRM implementation case studies you can learn from
Three case studies to consider when putting together your ERP implementation plan.
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Three ongoing CRM costs you forgot during budget calculations
Calculating your CRM budget can seem relatively simple until ongoing costs rear their head.
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