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  A CRM RFP guide and template for creating the perfect proposal

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  The CRM implementation process: a six step plan for success

  All the information you need to roll out your new CRM successfully

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  How to carry out a CRM cost benefit analysis in three steps

  All the info you need to conduct a successful CRM cost benefit analysis

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Questions to answer before selecting a CRM
Ensure you select the right CRM system for your business by answering these questions
• Selection

A guide to sorting through your CRM RFPs
All you need to know about sending out CRM RFPs and deciding which vendors to invite to demo
• Selection

The benefit of analyzing your CRM ROI figures
What your company can gain from a thorough analysis of your CRM ROI figures
• Strategy