A CRM RFP guide and template for creating the perfect proposal
Get the best responses possible to your RFP with this five-step framework
CRM Selection
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22 useful CRM features you may have missed during requirements gathering
Useful but easily-forgotten CRM features that it's all-too-easy to overlook
Zoho vs Salesforce: an objective comparison
Two of the biggest names in CRM. How do they stack up against each other?
How much CRM costs and how to set your budget
All the information you need to create a workable budget for your CRM selection project
Five startups that will improve your customer service
Looking to add a flash of innovation to your customer service efforts? These systems will help
Four CRM project management features your managers will love
Make life easier for your PMs and the teams they work with
Three hidden costs you may miss during CRM evaluation
Beware - these can really throw your budget if you miss them!
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