Zendesk Sell (Formerly Base CRM) provides sales-focused CRM to small, mid-market, and enterprise businesses who wish to manage sales processes in an all-in-one platform.
As a CRM designed to meet multiple levels of requirements and specializations depending on the needs of each individual company, Zendesk Sell offers a service with a strong focus on visibility and increasing productivity. Zendesk Sell positions itself as a comprehensive software solution for companies looking to generate faster lead response times, expand to generate a larger amount of new leads, and increase overall annual revenue.
Focused on speed and seamless tracking of both user and customer activity, Zendesk Sell delivers real-time data to accelerate internal processes and maximize productivity and revenue. Through lead prioritization, a smart email communication system, and a Native Automatic Dialler, Base CRM allows users to prioritize and keep track of workloads, leading to an increase in sales opportunities and success rates.
As a cloud-based platform, with both iOS and Android optimization, Zendesk Sell was the first full native CRM Android app available and has three pricing levels - Starter, Professional, and Enterprise - on a per user per month basis for different business needs.
Software features
- API Access
- Cadence
- Contact Management
- Database Management
- Funnel Reporting
- Integrations
- Performance Reporting
- Pipeline Management
- Task Assignment
Quick spec
Product details
Supplementary Features
- Customer Service Automation
- Marketing Automation
Customer Size
- Small (1-50 users)
- Medium (51-200 users)
- Enterprise (201+ users)
Other Features
- Multiple Locations
- Multiple Currency
- Customizable
Hosting Method
- Cloud
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Zendesk Sell (Formerly Base CRM)
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